About
Resume
EXPERIENCE
June 2019 - Current
Woodmont Real Estate Services
Multi-Site Property Manager, Mill Valley & Sausalito, CA – 69 Units Property Manager, Livermore, CA – 135 Units- In charge of training and managing all leasing and maintenance staff.
- Oversee capital improvements which include renovations, building upgrades, and stairway replacement projects.
- Responsible for all property related budgeting, variance reports, and invoice payments.
- Routinely audit and maintain resident and vendor files.
- Delegated work to maintenance and leasing team to ensure smooth operation of the property even in the absence of an employee.
- Oversight and approval of resident applications, screening reports and leases.
- Resolve all resident complaints and issues.
- Restored property to occupancy to 98% and increased NOI to above budgeted amount.
March 2019 - June 2019
Greystar, Larkspur California
Larkspur Courts, Assitant Community Manager - 248 Units- In charge of training and managing a leasing staff of two.
- Oversee new applications, renewals, and moveouts.
- Create all notices including 3 Day to Pay or Quit, Balance Due, and Notice to Enter.
- Responsible for posting all invoices.
- Keep track of all vendor files and for collecting bids from new vendors.
- Responsible for posting rent payments, deposits, and utility rubs.
- Resolve all resident complaints and issues.
- Coordinate with the 3rd party billing company for monthly billing.
- Coordinate with the Maintenance Department for scheduling service requests.
- Work closely with the Community Manager and provide detailed reports of the daily activity of our leasing staff.
October 2017- March 2019
Woodmont Real Estate Services, Corte Madera & Mill Valley, CA
Multi-Site, Leasing / Assistant Manager - 111 Units- Responsible for touring and following up with all prospective residents.
- Create and maintain resident files onsite and online.
- Responsible for resident deposits, monthly rent, and utility rubs.
- Manage lease renewal tracker/letters and update database.
- Worked closely with Asset Manager and Regional during ongoing renovations and full property window replacements.
- Posting all applicable notices including 3 Day to Pay or Quit.
- Responsible for property marketing and monthly market surveys.
- Managed all A/R and A/P as well as tracking and creating PO’s.
- Prepare weekly leasing reports and accounting month-end reports.
- Tracking and scheduling Capital Improvements budgeted.
- Provide maintenance to residents and assist with unit turnover/renovation.
- Assisted in Manager role from October through December until new Property Manager was hired.
August 2016- November 2017
Villa Marin, San Rafael, CA
Night Shift, Front Desk - 300 Units- Answered phones and greeted visitors.
- Interacted and assisted Elderly Residents and provide service where needed.
- Handled packages and kept a nightly log for all activity.
- Responsible for making a resident census every night and manage paperwork.
- Responsible for keeping the building and residents comfortable during the night.
- First responder to unit alarms and resident needs.
November 2013- January 2014
Kiosks at Stonestown Galleria Mall, San Francisco CA
Kiosk Manager - Lamp Shades and Religious items- Handled point of sale with accuracy and kept a balanced register.
- Responsible for supervising staff of 3.
- Provided quality customer service when handling difficult customers and situations.
- Designed and created company website.
- The top sales person on consumer products.
January 2016-February 2016
Brandeis Day School, San Francisco, CA
Camp Counselor- Volunteer- Responsible for providing quality education to 6th and 7th-grade students.
- Assisted in supervising students outside of the classroom (i.e. breaks).
- Created curriculum and lesson plans with team members.